How is an AI Agent different from a chatbot?
Chatbots mostly reply in conversation. Agents can call queries, create drafts, or run flows under rules—but enterprise scenarios should still limit tools and permissions.
AI Agent
Enterprise AI Agent Development
Agents are one of our services—not the site’s only pitch. We build workflows that query designated data, call allowed tools, and pause for human confirmation on critical steps.
適合解決的問題
- ・Want an internal assistant that answers policy questions and surfaces documents.
- ・Want support draft replies, but a human must review before sending.
- ・Want the Agent to look up orders or CRM—not decide refunds on its own.
可以包含什麼
- ・Support and document Agents
- ・Data lookup and internal assistants
- ・Tool / function calling
- ・Permission checks, human confirmation, and operation logs
怎麼做
Decide
The model only proposes the next recommended step.
Tools
Query data or draft content through allowed functions.
Execute
When permissions are insufficient or risk is high, switch to human confirmation and write an audit log.
適合誰、時間與費用
- ・Companies with APIs or knowledge bases that want a conversational entry point
- ・Operations teams that need an internal query assistant
時程：A first Agent on existing APIs / knowledge bases commonly takes 4–12 weeks.
費用：Scoped by number of tools, permissions, and whether a knowledge base is included—can start with a PoC.
正式價格於需求確認後提供，以上為參考。
我們不會直接承諾的事
- ・We don’t build “fully autonomous Agents that can decide every company action.”
- ・We don’t package Agents as another ChatGPT.
相關案例
- Leaf AI Workspace 企業 AI 助理
Leaf AI Workspace：掃描 NAS 資料夾做企業文件知識庫、附頁碼回答，並用受控工具查專案／帳款，通知前先人工確認。
延伸閱讀
- AI Agent 是什麼？企業可以怎麼使用？
說明企業 AI Agent 與 Chatbot 的差別，以及為什麼重要操作不應交給模型自行決定。
- RAG 是什麼？企業 AI 知識庫完整介紹
說明 RAG 如何把公司 PDF、SOP 與 FAQ 變成可提問的知識庫，以及它和直接使用 ChatGPT 的差別。
相關服務
常見問題
How is an AI Agent different from RAG?
RAG retrieves documents and answers with citations. An Agent decides whether to call an allowed tool, such as looking up an order or drafting a notice. Enterprise assistants often combine both: policy questions use RAG, operational lookups use controlled tools, and email or database writes wait for a person.
Can an Agent update an ERP or send email directly?
Not as a first version. Lookups can be live. Payments, deletes, outbound messages, and email should become drafts first, then an audit record after a person confirms.
Have a similar system need?
Share your current workflow, existing systems, or the problem you want to solve. We first check technical fit, then decide on a PoC or a formal quote.
Free development assessment